Refund and Return Policy
Effective Date: May 2023
Thank you for shopping at The Bliss Boost! We strive to provide you with the best products and exceptional customer service. If, for any reason, you are not completely satisfied with your purchase, we are here to assist you. Please read our refund and return policy carefully to understand your rights and options.
To be eligible for a return, the following conditions must be met:
a) The item(s) must be unused, and in the same condition as when you received them. b) The item(s) must be in their original packaging. c) The return request must be made within 30 days of the purchase date.
1.2 Return Process
To initiate a return, please follow these steps:
a) Send an email to firstname.lastname@example.org within 30 days of your purchase, specifying your order number and the reason for the return. b) Our customer support team will review your request and provide you with further instructions, including the return address. c) Carefully package the item(s) to be returned, ensuring they are adequately protected during transit. d) Ship the item(s) back to the provided return address using a trackable shipping method. You will be responsible for the return shipping costs.
Once we receive the returned item(s) and verify their eligibility, we will initiate the refund process. Please note the following:
a) Refunds will be issued to the original payment method used for the purchase. b) Shipping costs are non-refundable. c) If you received free shipping on your order, the original shipping cost incurred by us will be deducted from your refund. d) Depending on your payment method and financial institution, it may take several business days for the refund to be processed and reflected in your account.
Unfortunately, we do not offer direct exchanges. If you wish to exchange an item , please follow the return process outlined above and place a new order for the desired item(s) separately.
- Damaged or Defective Items
If you receive a damaged or defective item, please contact us at email@example.com within 7 days of receiving your order. Provide us with your order number, a detailed description, and if possible, attach relevant photographs of the damaged or defective item. We will work with you to resolve the issue promptly.
- Non-Returnable Items
The following items are not eligible for return:
a) Gift cards
- Contact Information
If you have any further questions, concerns, or require assistance regarding our refund and return policy, please contact us at:
- Return Address
Please ship your returns to the following address:
The Bliss Boost Returns 2885 N Berkeley Lake Road Ste 20 Duluth, GA 30096
Please note that this address is for returns only. Do not send any unsolicited items or correspondence to this address.
We reserve the right to amend this refund and return policy at our discretion. Any changes or updates will be posted on our website, and the revised policy will apply to all purchases made after the effective date.
Last updated: May 2023